This Privacy Policy describes how Neuf (“we”) collects, uses, and discloses your Personal Information when you visit or make a purchase.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@neuf.com.au or by mail using the details provided below:

Germ Communications Pty Ltd trading as neuf, 625 High Street, Thornbury VIC 3071, Australia

 

Collecting Personal Information

Neuf may collect personal information directly from you when you sign up to a mailing list, place an Order, or when you contact us via our website neuf.com.au Personal information may include your name, residential and/or postal address, telephone number and email address.

Your personal information is not collected if you only browse the neuf website.

Disclosure of Personal Information

Neuf will never disclose your personal information to any third party, except:

1. All payments, whether made at our showroom or via our website, are handled by Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 
2. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Use of Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Neuf will use your personal information only for the purposes for which you give Us. This includes:

1. to contact you concerning any Orders that your place.
2. when you sign up to a mailing list, to contact you with information about products that we believe may be of interest to you. You may unsubscribe from a mailing list at any time by clicking the "unsubscribe" link in each communication.

Retention

When you place an order, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

You may request that we remove your personal information from our records by emailing us at hello@neuf.com.au

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.